Job Description

Our client is seeking a talented, driven individual, who loves to know everything about everything, to join our Ordering Integrations team. As an Integrations Solutions Engineer, you will be part of a team responsible for maintaining and improving the health of our order ahead platform integrations, crushing bugs, and thinking down the line to improve the product. This position requires a mix of technical and business acumen, and is excellent for those who thrive in fast-paced, dynamic environments with an interest in software development, operations, and testing.

Responsibilities

• Diagnose, triage, and resolve errors related to the POS order ahead experience in Company Marketplace, merchant branded experiences (mobile and web apps) and channels that leverage the company’s ordering APIs
• Coordinate with internal engineers or partner developers to fix bugs in a timely fashion
• Maintain a pulse on order ahead performance; root cause bugs and general errors that might arise to prevent future complications
• Proactively identify opportunity areas for the integrated ordering experience to improve by working cross-functionally with internal teams

Qualifications

• A natural curiosity, enjoy problem-solving, can prioritize like nobody’s business, and are comfortable in a fast-paced environment.
• Strong communication chops and attention to detail.
• A strong drive with the ability to follow through on assignments.
• Experience with writing SQL queries and experience with project management tools (We use Jira).
• A love for data and making decisions based on data.
• A positive outlook even when things go sideways.